[imp] Some of our users are loosing their mails.

Michael M Slusarz slusarz at horde.org
Thu Feb 20 06:33:54 UTC 2014


Quoting Simon B <simon.buongiorno at gmail.com>:

> On 20 Feb 2014 05:54, "ANANT S ATHAVALE" <asa at isac.gov.in> wrote:
>>
>> Dear List,
>>
>> The users are using horizontal view.  They click on a message and it gets
>> displayed at the bottom half.  This also makes check box left to that
>> message getting selected.
>>
>> Now, they scroll down to see some other mails and while viewing, they
>> decide to select some mails which can be deleted without even
>> opening/seeing.  So, they do it by checking/clicking on the check box and
>> by now, they have already forgotten that, there is one message on the top,
>> which is already selected as it was being viewed.
>>
>> Now, they click on Delete.  So, this makes one extra mail getting deleted,
>> though they don't intend to delete it.
>>
>> Though, I feel, it is the user who is doing the mistake, but, how to avoid
>> this happening, even unknowingly.
>> --
>
> There's a confirmation preference isn't there?  To have a pop-up confirming
> deletes?  Turn it on and lock it?

And/or use a trash mailbox.  So it is not a destructive action.

michael
-- 

___________________________________
Michael Slusarz [slusarz at horde.org]



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