[imp] Some of our users are loosing their mails.

[ANANT S ATHAVALE]

  ----- Message from Michael M Slusarz <slusarz at horde.org> ---------
   Date: Wed, 19 Feb 2014 23:33:54 -0700
   From: Michael M Slusarz <slusarz at horde.org>
Subject: Re: [imp] Some of our users are loosing their mails.
     To: imp at lists.horde.org

> Quoting Simon B <simon.buongiorno at gmail.com>:
>
>> On 20 Feb 2014 05:54, "ANANT S ATHAVALE" <asa at isac.gov.in> wrote:
>>> Dear List,
>>>
>>> The users are using horizontal view.  They click on a message and it
>>> gets
>>> displayed at the bottom half.  This also makes check box left to that
>>> message getting selected.
>>>
>>> Now, they scroll down to see some other mails and while viewing, they
>>> decide to select some mails which can be deleted without even
>>> opening/seeing.  So, they do it by checking/clicking on the check box
>>> and
>>> by now, they have already forgotten that, there is one message on the
>>> top,
>>> which is already selected as it was being viewed.
>>>
>>> Now, they click on Delete.  So, this makes one extra mail getting
>>> deleted,
>>> though they don't intend to delete it.
>>>
>>> Though, I feel, it is the user who is doing the mistake, but, how to
>>> avoid
>>> this happening, even unknowingly.
>>> --
>>
>> There's a confirmation preference isn't there?  To have a pop-up
>> confirming
>> deletes?  Turn it on and lock it?
>
> And/or use a trash mailbox.  So it is not a destructive action.
>
> michael
> --
>
> ___________________________________
> Michael Slusarz [slusarz at horde.org]
>
> --
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----- End message from Michael M Slusarz <slusarz at horde.org> -----

The main problem is, they should immediately realise that, they have
deleted a mail accidently.  The users would have either setup Trash
cleanup policy or they may be cleaning up on their own. Realilsing the
mistake later is a problem.
-- 
           Regards
            Anant
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