[imp] Some of our users are loosing their mails.
ANANT S ATHAVALE
asa at isac.gov.in
Thu Feb 20 06:52:28 UTC 2014
----- Message from Simon B <simon.buongiorno at gmail.com> ---------
Date: Thu, 20 Feb 2014 06:49:00 +0100
From: Simon B <simon.buongiorno at gmail.com>
Subject: Re: [imp] Some of our users are loosing their mails.
To: ANANT S ATHAVALE <asa at isac.gov.in>
Cc: imp at lists.horde.org
> On 20 Feb 2014 05:54, "ANANT S ATHAVALE" <asa at isac.gov.in> wrote:
>>
>> Dear List,
>>
>> The users are using horizontal view. They click on a message and it
gets
>> displayed at the bottom half. This also makes check box left to that
>> message getting selected.
>>
>> Now, they scroll down to see some other mails and while viewing, they
>> decide to select some mails which can be deleted without even
>> opening/seeing. So, they do it by checking/clicking on the check box
and
>> by now, they have already forgotten that, there is one message on the
>> top,
>> which is already selected as it was being viewed.
>>
>> Now, they click on Delete. So, this makes one extra mail getting
>> deleted,
>> though they don't intend to delete it.
>>
>> Though, I feel, it is the user who is doing the mistake, but, how to
>> avoid
>> this happening, even unknowingly.
>> --
>
> There's a confirmation preference isn't there? To have a pop-up
> confirming deletes? Turn it on and lock it?
>
> Simon
----- End message from Simon B <simon.buongiorno at gmail.com> -----
I have not come across pop-up confirming delete. Is it really there? I
checked in prefs.php. Please confirm.
--
Regards
Anant
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