[ingo] Filters problem

[Sam Gall]

Is there anyone out there that might have some ideas on this my users  
are getting desperate!!

On Aug 20, 2007, at 12:03 PM, Sam Gall wrote:

> Chuck
> I just read your responses in the bug tracking list to the ticket I
> created at your request. I very much understand that I may have an
> issue with some other module but as I did not write the software I
> really don't know where to look for that. My job is to make sure my
> users have the services they require in many areas not just mail. I
> started with horde as it was recommended by my hosting provider as
> something that would meet our needs.
>
> We started a new company and when we setup that server we downloaded
> and installed What is listed on the horde site as Horde Groupware
> Webmail Edition 1.0
> So what ever you want to call it this is where we started. We have
> been running that for 4 months but there was not much activity as the
> new company had not been officially been launched.
>
> Once the new company was launched we realized that the confirmation e-
> mail that we get do not have enough information in the header for our
> standard filters to work so we tried to filter specific word in the
> body and could not accomplish that on the new server. one of our
> employees tried it on the old companies server and it worked. I
> provided installed versions directly form the administration options
> screen to help with the troubleshooting of this matter.
>
> All we are looking for is a bit of help on this. There are many
> reasons we do not want to roll the new server back in versions to
> match the old companies server. However if that is what we must do we
> will.
>
> Sam Gall
> On Aug 17, 2007, at 1:05 PM, Chuck Hagenbuch wrote:
>
>> Quoting Sam Gall <lists at usesonline.com>:
>>
>>> I posted about this again today with a bit more info and have spent
>>> hours in the archives and bug list and can find nothing that really
>>> pertains to this problem exactly.
>>>
>>> We are using the prefs backend and I upgraded to ingo 1.1.3 today. I
>>> have also tried copying the ingo 1.1.1 that works from our other
>>> server to this install. No help on the body search issue but I will
>>> say that 1.1.1 and 1.1.3 are much better than 1.1.2
>>
>> Wait, so the same code works on one server but not another?
>>
>> That means the problem isn't in Ingo.
>>
>> I asked you what _filter_ backend you use, not storage backend. If  
>> you
>> use IMAP filters it's possible that it's a Horde_IMAP problem.
>> Otherwise it's not related to Horde at all.
>>
>> -chuck
>> -- 
>> Ingo mailing list - Join the hunt: http://horde.org/bounties/#ingo
>> Frequently Asked Questions: http://horde.org/faq/
>> To unsubscribe, mail: ingo-unsubscribe at lists.horde.org
>>
>
> -- 
> Ingo mailing list - Join the hunt: http://horde.org/bounties/#ingo
> Frequently Asked Questions: http://horde.org/faq/
> To unsubscribe, mail: ingo-unsubscribe at lists.horde.org
>