[ingo] from issue, procmail issue

[Jason Keltz]

I'm moving a whole bunch of our users onto Ingo, so I guess that I'm 
bound to run into a few issues.

One issue is that users who are used to filtering based on "From" (and 
not From:") in procmail are trying to filter using the "From:" header as 
if it were "From".  I guess it's not an INGO "problem" per se.  For 
example, they use rules like "From:" starts with "user at domain.com".  The 
problem, of course, is that From: first contains a full name like this:

From: John Smith <user at domain.com>

... so it doesn't match.  I tried adding a "custom" header based on just 
"From" since the messages have a header "From user at domain.com", but that 
didn't work.  I know they can use regular expressions, of course, but I 
wonder why the "From" header without the ":" isn't listed in the list of 
possible headers.  This way, users could use the easier filter rule 
rather than always using a regular expression.  I tried adding "From" as 
another header, but INGO automatically adds a ":" after it.

Secondly, one of our staff created a whole bunch of rules to save 
messages from individuals into folders, and also to keep a copy in her 
inbox using Ingo's "save a copy in my inbox and redirect to" type rule. 
  She did this with her own mail as well creating a rule that looks like 
this (since procmail is our backend):

##### me #####
:0
* ^From: me
{
   :0 c
   ! me

   :0
   $DEFAULT
}

Procmail goes into a loop and delivers 13 copies of the message to 
herself.  I'm not certain that I understand it  I guess this is because 
procmail is somehow reprocessing the message after it has been delivered 
to her inbox?  I'd just like to understand whether this is a bug or a 
feature.  I can imagine that users might like to save a copy of their 
own messages in their inbox (even though it's already in their sent mail 
folder).

Thanks in advance for any feedback.

Jason.