[sync] ActiveSync troubles

Michael J Rubinsky mrubinsk at horde.org
Mon Nov 5 18:11:13 UTC 2012


Quoting Michael J Rubinsky <mrubinsk at horde.org>:

> Quoting mrubinsk at horde.org:
>
>> Quoting Lukas Gradl <horde at ssn.at>> (by accident posted in  
>> horde-mailinglist, so reposted in sync)
>>>
>>>
>>> Hi!
>>>
>>> I've installed Horde 5.0.0 and ActiveSync 2.0.1.
>>>
>>> As clients I play around with Samsung Galaxy S (i9000, Android  
>>> 2.3.5) and a Samsung Galaxy S3 (i9300, Android 4.0.4).
>>>
>>> I tried:
>>>
>>> $conf[activesync][emailsync]=true
>>> $conf[activesync][version]=12.1
>>> Neither i9000 nor i9300 work - they can successfully set up the  
>>> account, but no data is synced, nothing (besides the initial  
>>> connection) is logged in ActiveSync log on horde server.
>>>
>>> $conf[activesync][emailsync]=true
>>> $conf[activesync][version]=12
>>> i9000 same as with 12.1. i9300 works as expected.
>>>
>>> $conf[activesync][emailsync]=true
>>> $conf[activesync][version]=2.5
>>> i9000 same as with 12.1. i9300 works as expected.
>>>
>>> $conf[activesync][emailsync]=false
>>> $conf[activesync][version]=2.5
>>> i9000 works and i9300 works but no email is synched (as expected).
>>>
>>>
>>> In settings there's: "All versions are backwards compatible" so  
>>> this seems not correct behaviour to me.
>>>
>>> Any information on whar I might miss?
>>>
>>> regards
>>> Lukas
>>>
>>>
>>>
>>> -- 
>>>
>>> --------------------------
>>> software security networks
>>> Lukas Gradl <horde#ssn.at>
>>> Eduard-Bodem-Gasse 6
>>> A - 6020 Innsbruck
>>> Tel: +43-512-214040-0
>>> Fax: +43-512-214040-21
>>> --------------------------
>>>
>>> -- 
>>>
>>> --------------------------
>>> software security networks
>>> Lukas Gradl <horde#ssn.at>
>>> Eduard-Bodem-Gasse 6
>>> A - 6020 Innsbruck
>>> Tel: +43-512-214040-0
>>> Fax: +43-512-214040-21
>>> --------------------------
>>> -- 
>>> sync mailing list
>>> Frequently Asked Questions: http://wiki.horde.org/FAQ
>>> To unsubscribe, mail: sync-unsubscribe at lists.horde.org
>>>
>> .and the answer is still the same. I will need a sync log or wire  
>> trace to see what is wrong.
>>
>> I can tell you that all my android devices work correctly (in so  
>> far as they support) all of the horde supported EAS versions.
>>
>> They are backwards compatible in the sense that selecting a  newer  
>> version does not prevent clients that only support older versions  
>> from connecting, as long as the client correctly identifies its  
>> supported versions.
>
> Can you try updating to the latest Horde/ActiveSync package and  
> trying this now? I think you were hitting up against the  
> sync_cache's data field size in the database due to the large (over  
> 3000!) mail folders. The sync_cache is only used in EAS 12.1 and  
> above, so that explains why this only broke when using the newer  
> version.
>
> There were some other oddities in the log, but they are just poorly  
> implemented protocol handling in the client and (hopefully)  
> shouldn't cause any problems other than wasted bandwidth.


I guess I should also mention that you must run the new database  
migration for ActiveSync via the administration UI as well.
-- 
mike

The Horde Project (www.horde.org)
mrubinsk at horde.org
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