[turba] Disappearing contacts from all the personal address books

[Michael Rubinsky]

Quoting Andras Galos <galosa at netinform.hu>:

> Hi,
>
> I have a well working Horde 3.1.4 installation, but once, yesterday,
> without any known intervention, all the contacts are disappeared from
> all the address books. No upgrade, change or anything were done I can
> imagine could cause this, but the users start calling saying all the
> same, their address books are empty.
>
> The contacts anyway are still in the sql database, nothing is missing,
> but do not show up in the address books.
>
> Trying to track down what happens, I can state the followings:
>
> - If I click on the My Address Books icon, in the Edit Address Books
> field, the Address Book list is empty, only contains "Select an address
> book to edit".
>
> - If I create a new contact, it appears in the database but not in the
> address book. That remains empty.
>
> - If I create another address book, then a new contact in that, the new
> contact appears in the address book well.
>
> - If I have two address books, the drop down list works well on the
> upper right corner, it shows both of them. My Address Book is empty, the
> other is not, that contains the new contact I created before.
>
> - If I have two address books, the drop down lists on the My Address
> Books page show only the second one, the original My Address Book is
> missing from the delete and edit lists.
>
> - My Address Book appears in the left side Horde menu well, the new
> address book under it.
>
> - I upgraded Horde from 3.1.4 to 3.1.5, no change.
>
> - While all the contacts in the database has the owner_id field with the
> plain login name, the new contact I made, which appears well in the new
> address book, has an MD5-ed looking owner_id field like
> dfb75583bc5d45837f8ece870a00f72a. My login name is galosa, but
> MD5('galosa') is not dfb75583bc5d45837f8ece870a00f72a.
>
>
> Could somebody help me to find what happened and how the users can get
> their contacts back?
>
> I run out of ideas, I hope some of you can help.
>
>
> Thank you in advance,
> Best regards,
> Andras Galos
>
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You didn't say what version of Turba you are using...and are you sure  
that you did not also upgrade Turba?



Thanks,
mike

--
The Horde Project (www.horde.org)
mrubinsk at horde.org

"Time just hates me. That's why it made me an adult." - Josh Joplin
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