[whups] Any Documentation

[Dan Wilson]

Well... I figured out why there is no email address indicated there...

lib/Driver/sql.php - line 211-212]:

$user_name = $assignee;
$user_email = '';

This poses a problem.

>From the above simple problem I'm assuming that whups is not very actively
developed... please correct me if I'm wrong.

I'd like to contribute to it if possible.... before I commit to something,
I'd like to know how active the development team is.

-Dan


: Ok... that got me started...
:
: I am really interested in getting whups running for a non-profit org that
I
: am involved with...  but I'd like to know if there is anyone using it in a
: production environment.
:
: I'm running into a few problems...
:
: I created a ticket and assigned it to myself.  I got the following message
: after assigning the ticket:
: ------------------
: Sending mail to 'dan' <>
: Subject: [Whups] You have been assigned ticket 2
:
: dan <> has assigned ticket 2 to you.
: It is now in the In Process state.
:
: --
: This mail was automatically generated by the Whups request tracking system
: (http://horde.org/whups/).
: -------------------------------
:
: Notice the lack of email address... therefore I didn't get the
notification.
: Where should the email address be indicated within whups?  I've got
several
: email addresses indicated in IMP, but I can't find the location to put it
in
: whups.
:
: -Dan
:
:
:
: : Quoting Dan Wilson <dan@acucore.com>:
: :
: : > If there is no documentation, can someone give me a quick run-down.
I'm
: : > sure I can figure it out... just would like a quick-start.
: :
: : Not really any docs yet; you are welcome to create some and contribute
: : them. :)
: :
: : Modules are groups of tickets; different "ticket queues", if you will.
: : Types are just kinds of tickets, which have unique states and
priorities.
: : For instance, a bug report is going to have different states
(unconfirmed,
: : reproduced, fixed, etc.) from a request to install an air conditioner
: : (approved, installed, etc.). Subjects are just a summary line for the
: : ticket; you can lock them to a fixed set of items if you want.
: :
: : That should be a start; feel free to ask more questions and I'll do what
I
: : can.
: :
: : -chuck
: :
: : --
: : Charles Hagenbuch, <chuck@horde.org>
: : "A dream which helps you to live your reality with dignity
: :  and justice is a good dream." - Tariq Ramadan
: :
: : --
: : Whups mailing list: http://horde.org/whups/
: : Frequently Asked Questions: http://horde.org/faq/
: : To unsubscribe, mail: whups-unsubscribe@lists.horde.org
: :
: :
: :
:
:
: --
: Whups mailing list: http://horde.org/whups/
: Frequently Asked Questions: http://horde.org/faq/
: To unsubscribe, mail: whups-unsubscribe@lists.horde.org
:
:
: