[whups] Can't view tickets after cvs update

Chuck Hagenbuch chuck at horde.org
Fri Jul 15 15:31:02 PDT 2005

Quoting Ronny Adsetts <ronny.adsetts at amazinginternet.com>:

> For example, setting authenticated users to show/read/edit then 
> adding a group permission of show/read/edit/delete doesn't allow 
> members of that group to move tickets between queues. Nor can they 
> delete tickets.

Changing queues should be available to all authenticated users. Can you 
be more specific than "does not allow"?

Deleting tickets is only enabled for users with the whups admin 
permission. You really shouldn't be deleting tickets in general usage; 
it goes against the point of how ticket systems work and provide an 
audit trail.

> I've not had time to dig in to this yet but it's on course to become 
> an issue so I will at some point... is this something that you're 
> aware of?

If it's not in bugs.horde.org, then either it's not a bug or we don't 
know about it.


"But she goes not abroad in search of monsters to destroy." - John 
Quincy Adams

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