[whups] Ticket grading
jan at horde.org
Thu Aug 11 01:21:47 PDT 2005
Zitat von Rodion Serebryakov <rserebryakov at browncorp.com>:
> I haven't found any info on this concept in list archives or bugs, so I
> wanted to ask if anyone has considered adding some form of ticket
> grading to Whups?
> The idea is that once the ticket is resolved, the requester has an
> option to rate his satisfaction by assigning a grade.
I personally find such ratings less than useful, but I can see how some
organizations could benefit from it, or at least require such a system.
That being said, I see no reason why such a feature shouldn't make it
into Whups, if someone sends a clean patch. I don't think anyone is
currently working on such a thing at the moment though, at least I
didn't hear from anyone.
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